Security
Your data stays yours.
We treat your ad account and your customer data the way we'd want ours treated. Short version: least privilege, encrypted everything, audit everything.
GDPR
Compliant
SOC 2 Type II
Audit in progress
AES-256
At rest
TLS 1.3
In transit
Access model
- OAuth 2.0 only — we never see your Google password
- Read-only by default. Write access is opt-in per action type
- Every change is logged with the user, timestamp, and reason
- Revoke Scaley's access from your Google account in one click, anytime
Data handling
- All credentials encrypted at rest with AES-256
- TLS 1.3 for everything in transit
- EU data residency available on request
- GDPR compliant — DPA available, data deletion on request
- SOC 2 Type II audit in progress (2026)
What we store
- Campaign performance data (read from your ad accounts)
- Product feed data (SKU-level performance, margins if provided)
- Your account settings and rule configurations
- Change history for audit purposes
What we don't store
- Your Google password (we never see it)
- Payment details (handled by Stripe)
- Customer PII from your Shopify store beyond aggregate conversion data
Subprocessors
- Google Cloud — infrastructure (EU region available)
- Vercel — web hosting
- Stripe — billing
- Slack — optional weekly report delivery
Reporting a vulnerability
- Email security@scaleyai.com with details
- We acknowledge within 24 hours and patch critical issues within 72
- Responsible disclosure rewarded — reach out for the program details
Need a DPA, security questionnaire, or penetration test summary? security@scaleyai.com
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